Shipping & Returns
Effective Date: July 29, 2026
Thank you for shopping with Adjourn4U. We carefully prepare and package each order to help ensure your products arrive safely and in excellent condition.
Order Processing
Orders are generally processed within 3–10 business days, excluding weekends and federal holidays, based upon product availability at the time of purchase.
Processing time is the time required to prepare your order before it is transferred to the shipping carrier.
During product launches, holidays, sales, severe weather, or periods of high order volume, additional processing time may be required. Customers will be notified by email if a significant delay affects their order.
If Adjourn4U cannot ship an order within the stated processing period, we will provide an updated shipping estimate and, when applicable, the option to accept the delay or cancel the unshipped order for a refund. Federal rules require online sellers to ship within the time they promise or notify customers and provide appropriate delay or cancellation options.
Shipping Locations
Adjourn4U currently ships to valid residential and business addresses within the United States. We do not currently offer international shipping.
We are unable to ship to an address that the carrier identifies as invalid or undeliverable.
Shipping Charges
Shipping charges are calculated and displayed during checkout based on the order’s weight, destination, selected shipping method, and applicable carrier rates.
Shipping charges are separate from product prices unless a free-shipping promotion is clearly stated.
Delivery Estimates
Estimated delivery times shown at checkout begin after the order has been processed and accepted by the shipping carrier.
Carrier delivery estimates are not guaranteed. Weather conditions, holidays, service interruptions, emergencies, and other circumstances outside Adjourn4U's control may delay delivery.
Tracking Information
When tracking information becomes available, the customer will receive a shipping confirmation email at the email address provided during checkout.
Customers are responsible for monitoring their tracking information and providing a secure location for delivery.
Address Accuracy
Customers are responsible for reviewing and confirming that their shipping address is complete and accurate before submitting an order.
Contact Ask@adjourn4u.com immediately if an address correction is needed. We will make reasonable efforts to update the address, but we cannot guarantee changes after the order has been processed or transferred to the carrier.
Orders returned due to an incorrect or incomplete address, refusal, or failure to claim the package may incur additional shipping charges before the order can be resent. Original shipping charges are nonrefundable.
Lost or Missing Packages
If tracking shows that a package is still in transit beyond the estimated delivery period, please contact the shipping carrier and email Ask@adjourn4u.com.
If tracking shows the package as delivered but it cannot be located, customers should:
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Verify the shipping address on the order.
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Check with household members, neighbors, front desks, mailrooms, or property-management offices.
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Contact the carrier to request delivery confirmation.
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Notify Adjourn4U so we can assist with the investigation.
Refunds or replacements for missing packages will be considered after available tracking information and carrier findings have been reviewed.
Damaged Packages
Please inspect your order promptly after delivery. Report leaking, broken, opened, or significantly damaged packages to Ask@adjourn4u.com within three business days of delivery. Include:
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Your name and order number
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Photographs of the shipping box or mailer
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Photographs of the shipping label
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Photographs of the damaged product and packaging
Please retain all packaging until the matter has been reviewed. Adjourn4U may issue a replacement, store credit, or refund based on the circumstances and available documentation.
Warm-Weather Shipping
Some natural body-care products may soften or melt when exposed to high temperatures during transit. This may change the product's texture without necessarily affecting its intended use.
Place softened products upright in a cool, dry location before opening. Refrigeration for a brief period may help restore firmness. Please contact us if the container has leaked, opened, or sustained physical damage during shipment.
Returns
Product eligibility for returns, exchanges, refunds, or store credit is governed by the separate Adjourn4U Return Policy.
Contact Us
Questions regarding shipping or delivery may be sent to: ask@adjourn4U.com
Return & Exchange Policy
Effective Date: July 29, 2026
Your satisfaction is important to Adjourn4U. Because we manufacture personal-care, cosmetic, bath, body, hair-care, hygiene, and wellness products, customer safety and product integrity must be protected.
Eligible returns
Unused, unopened, unaltered, and undamaged products may be eligible for return when the return request is submitted within 14 calendar days of confirmed delivery.
Customers must contact ask@adjourn4u.com and receive return authorization before mailing a product. Unauthorized returns may not be accepted. Return instructions and the approved return address will be provided after the request is reviewed.
Returned products must be received and inspected before a refund is approved. Refunds for approved returns will be issued to the original payment method. Original shipping and delivery charges are nonrefundable.
Unless the return results from an Adjourn4U error or a verified damaged or defective product, the customer is responsible for return shipping costs.
Items that cannot be returned
For health, safety, and hygiene reasons, we cannot accept returns of products that have been:
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Opened, used, sampled, tested, unsealed, or partially consumed.
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Altered, damaged, contaminated, or improperly stored after delivery.
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Returned without original packaging when the packaging is necessary to verify product condition.
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Purchased as clearance, final sale, personalized, customized, or discontinued merchandise.
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Returned because of personal scent preference after being opened or used.
Gift cards and downloadable or digital products are nonrefundable.
Damaged, leaking, missing, or incorrect items
Please inspect your package promptly after delivery. Damaged, leaking, missing, defective, or incorrect products must be reported to ask@adjourn4u.com within three calendar days of delivery.
Include:
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Your name and order number.
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A description of the problem.
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Clear photographs of the product.
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Photographs of the shipping box, internal packaging, and shipping label.
Please retain the product and all packaging until the claim has been reviewed. Depending on the circumstances and available inventory, Adjourn4U may provide a replacement, store credit, partial refund, or refund.
Cancellations
Contact us immediately if you need to cancel an order. Cancellation requests cannot be guaranteed once processing, production, packing, or shipping has begun.
Approved refunds may require additional processing time before appearing in the customer's account, depending on the bank or payment provider.
Wix recommends clearly disclosing return, refund, and cancellation conditions before checkout and obtaining customer acknowledgment.